Return & Refunds Policy
At Stargate Design, your satisfaction is our priority. We stand behind the quality of our products and printing services. If something isn’t right, we’ll make it right.
Proof Approval
Before production, we provide a digital proof for your approval. Please review it carefully, as your approval is your final confirmation that all details are correct.
Refunds & Reprints
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If the final product does not match the approved proof, we will issue a 100% refund or reprint the order at no charge — your choice.
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If the error is due to a mistake on our end, we will reprint the order at our expense, promptly and with priority.
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Because all items are custom printed, we are unable to accept returns or issue refunds for mistakes in customer-provided artwork or details once approved.
Contact Us
If you have an issue with your order, please contact us within 7 days of receiving your items so we can resolve it quickly.